Hey did you ever end up doing a review on these? These are the deluxe set with the like 255G of hair? Not the salon speical with like 150-160G right? Let me know how they are, I jujst purchased the 20" deluxe set with 250G of hair in dark brown becaue they're the only company I can find that make more then 160G of hair that will actually blend with my thick hair! Thankss<3 You're beautiful by the way.
I am trying hard to get the word out on my own experience with HGE - please help! Yes, the hair is wonderful, but you'd better like what they decide to give you!!
Back in September I ordered a set of hair extensions after submitting pictures of my hair in various types of light. Shannon color matched me and told me what I should go with, so I ordered the extensions she suggested. They arrived over a month later. I had to make many inquiries about what was going on with my order because after I bought from HelloGorgeous I wasn't spoken to again unless I began pleading for a response. All I wanted to know is when to expect them! Finally they arrived, but it was too late for the event I had purchased them for. Now the hair extensions themselves really were amazing in thickness, quality of the hair, and workmanship, but they did not match my hair color at all! I was told I couldn't just return them so I sent them back for exchange and let the company know very specifically what I wanted this time. Once again I didn't hear from anyone for weeks, they didn't even acknowledge the fact that I sent them back. Once again I pleaded for a response and was told briefly when they would be mailed out. They did finally arrive in the mail... and again aren't the color I asked for at all. They are really nice extensions, but not what I wanted! I explained this to got one unhelpful response, and since then have tried contacting them many times and am not getting anywhere. These are great products but the customer service is atrocious. And who cares how impressive the hair is if you can't even get what you're asking for? It's taken me over three months since the time I placed my order to end up with something that isn't what I asked for at all, and HelloGorgeous simply doesn't care at all. I will not EVER be dealing with this company again. It's a shame, because if communication was better and this whole operation less of a rip-off, this could be a great company. IN SHORT: Nice hair but wrong colors despite clear instructions and pictures, HORRIBLE customer relations. DON'T BUY FROM HERE!
ooh they look gorgeous cant wait to see the review :)
ReplyDeleteHey did you ever end up doing a review on these? These are the deluxe set with the like 255G of hair? Not the salon speical with like 150-160G right? Let me know how they are, I jujst purchased the 20" deluxe set with 250G of hair in dark brown becaue they're the only company I can find that make more then 160G of hair that will actually blend with my thick hair! Thankss<3 You're beautiful by the way.
ReplyDeleteI am trying hard to get the word out on my own experience with HGE - please help! Yes, the hair is wonderful, but you'd better like what they decide to give you!!
ReplyDeleteBack in September I ordered a set of hair extensions after submitting pictures of my hair in various types of light. Shannon color matched me and told me what I should go with, so I ordered the extensions she suggested. They arrived over a month later. I had to make many inquiries about what was going on with my order because after I bought from HelloGorgeous I wasn't spoken to again unless I began pleading for a response. All I wanted to know is when to expect them! Finally they arrived, but it was too late for the event I had purchased them for. Now the hair extensions themselves really were amazing in thickness, quality of the hair, and workmanship, but they did not match my hair color at all! I was told I couldn't just return them so I sent them back for exchange and let the company know very specifically what I wanted this time. Once again I didn't hear from anyone for weeks, they didn't even acknowledge the fact that I sent them back. Once again I pleaded for a response and was told briefly when they would be mailed out. They did finally arrive in the mail... and again aren't the color I asked for at all. They are really nice extensions, but not what I wanted! I explained this to got one unhelpful response, and since then have tried contacting them many times and am not getting anywhere. These are great products but the customer service is atrocious. And who cares how impressive the hair is if you can't even get what you're asking for? It's taken me over three months since the time I placed my order to end up with something that isn't what I asked for at all, and HelloGorgeous simply doesn't care at all. I will not EVER be dealing with this company again. It's a shame, because if communication was better and this whole operation less of a rip-off, this could be a great company.
IN SHORT: Nice hair but wrong colors despite clear instructions and pictures, HORRIBLE customer relations. DON'T BUY FROM HERE!